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We’re pleased to let you know that several spaces at Pioneer Recreation and Sport Centre will reopen to the public in early February. As planned, the temporary closures of both the stadium and the main pool hall will remain in place until later in the month. Some construction work is still ongoing and we apologise in advance for any noise/smell you may notice arising from this.
This update also provides information about the work we’ve done on the various facilities, how to reactivate a paused/downgraded membership, and what our Swimsmart programme will look like for Term 1.
Reopening dates
Reopening on Monday 3 February:
- Learn to Swim pool
- Gym, group fitness studios and customer experience
- The Southern Centre, Lookout, Den and Lounge
Reopening in mid-to-late February:
- Stadium – reopening on Monday 17 February
- Main pool hall – reopening in late February
We’d like to thank everyone for their patience over the last few weeks – we can’t wait to welcome you back!
What’s new at Pioneer?
You’ll notice a fresh look in some areas. We’ve put brand new flooring down around the Learn to Swim pool and in the gym and fresh paint and behind-the-scenes earthquake repairs.
Spin classes now have more space to spread out, as we’ve expanded this room as part of internal reconfigurations.
Still to come!
We’re replacing the old diesel boiler in the stadium with an environmentally-friendly unit that gets its heat from the pool plant room – a much cleaner and more efficient system!
There are energy-efficient windows being installed, updated changing rooms and toilets, flooring around the lane pool and we’re replacing the lane pool liner.
And a new air duct is being installed which wraps around the inside of the stadium, keeping it warm in winter and cool in summer.
Reactivating a paused or downgraded membership
During the closure, members were able to pause/freeze or downgrade their memberships if it didn’t suit to continue at an alternative facility.
If you selected one of those options, here’s how to reactivate your membership:
- Paused – please log into your online account or speak to our friendly Customer Experience team at the front desk.
- Downgraded from a Gym & Pool membership to a Gym-only membership – please email us or speak to our Customer Experience team.
Swimsmart – info about classes
All classes held in the Learn to Swim Pool will resume from Monday 3 February.
Our Swimsmart classes held in the lane pool will be on hold for approximately the first five weeks of Term 1 as work continues on the main pool hall.
We anticipate lessons for these classes will commence on Monday 3 March. The affected classes are Tiger Sharks, Barracudas, Marlins and Mini Squads.
If you have booked a space in one of these classes, please keep an eye on your inbox for updates. In mid-February, we’ll email all members to confirm when the pool hall is reopening, which will include a message about lane pool Swimsmart classes starting back up.
Please note that fees for all classes are payable in advance as per our terms and conditions. You will only be charged for the lessons we are delivering, however you may notice your direct debit commences prior to the lessons.
Have a question?
If you have any questions, please speak to the Customer Experience team at the front desk – we’re here to help. You can also contact our teams via email at:
In the meantime, we’ll be putting on the finishing touches and getting ready to welcome you back.
See you soon!
