Te tomopai

Accessibility

Cowles Stadium has two accessible car parks located at the front entrance (40 metres).

Entry to Cowles Stadium is a low gradient ramp. Other doorways are level entry.

There is limited wheelchair seating at the end of the bleachers and this is based on event organiser requirements.

Cowles Stadium has two accessible toilets. The accessible toilet in the womens' toilets has a baby change table.

Cowles Stadium has two accessible changing rooms. Both include a shower, bench and toilet.

If you have special requirements, please speak to one of our events team for additional assistance.

Cowles Stadium does not have hearing loop.

The accessible toilet in the womens' toilets has a baby change table.

Car
There is a carpark directly outside Cowles Stadium. Access is off Pages Road.

Bus
You can travel to Cowles Stadium on bus number 5. The bus stop is on Pages Road near Ottawa Road, and is 220 metre or a 3 minute walk to the stadium.

Bike
Cowles Stadium has bike stands near the entrance to the stadium.

Visit the Hāpai Access Card website to see responses to access barriers and a walk-through video of Graham Condon.

Graham Condon has four accessible carparks located near the front entrance.

Entry to Graham Condon is a flat entrance which has an automatic door.

Poolside

• Pool access is through an entrance gate. Please ask staff to help you if you need assistance.
• Wet wheelchairs are available beside the pool.
• Please bring your own slings for the hoist, they are not available to hire.
• The main pool, teach pool, toddlers pool and spa pool have ramp access.

Sports halls
Access to the sports halls is through double doors. Please ask staff to help you if you need assistance.

Gym
Access to the gym is through double doors and an entrance gate. Please ask staff to help you if you need assistance.

Poolside
You can find the accessible toilets in the change village. There are two accessible toilets with a left and right handrail. Both rooms have an emergency call button.

Foyer
There are two accessible toilets in the foyer near the front desk. Both have left and right handrails and an emergency call button.

Sports halls
There is one accessible toilet in the sports halls.

Poolside change village
There are four accessible changing rooms in the poolside change village.

• Three large changing cubicles are available with a shower and bench seats.
• Two large changing rooms are available with an electric adjustable bed, shower and toilet with alternate hand side rails and emergency call buttons.

Please bring your own slings for the hoist, they are not available to hire.

The role of the caregiver varies based on individual needs, however you may need to:

• Assist with communication.
• Assist with personal care.
• Help the person you are caring for move through the centre and exiting the centre in an emergency.
• Assist in the pool or actively monitor from poolside.
• Assist in the gym.

If you have special requirements, please speak to one of our events team for additional assistance.

You are welcome to leave your mobility equipment on poolside as long as it is not blocking a walkway or emergency exit. Lifeguards can help you to find a suitable location if needed and can bring your equipment to you when you are ready to leave the pool.

Guide dogs are welcome to be on poolside.

If you would like to visit Graham Condon when it is quiet, we recommend coming between 11am and 2.30pm on weekdays.

Weekends are usually busy all day however this does change depending on the season.

Graham Condon does not have hearing loop.

Poolside
There are three baby change tables near poolside at Graham Condon, you can find them in the change village, womens' changing room and mens' changing room.

Foyer
There is one baby change in the foyer of Graham Condon.

Car
There is a carpark to the right of the entrance to Graham Condon. Access is off Sisson Drive.

Bus
You can travel to Graham Condon on bus number 28 or 107. Bus numbers 28 and 107 stop on Main North Road outside Northlands Mall; from the bus stops it is a 440 metre or 6 minute walk through the mall to Graham Condon.

Bike
Graham Condon has bike stands near the main entrance.

• Lane pool - temperatures range from 27 to 28.5 degrees
• Teach pool - temperatures range from 30 to 33 degrees
• Toddlers pool - temperatures range from 32 to 34 degrees
• Spa pool - temperatures range from 38 to 40.5 degrees

Visit the Hāpai Access Card website to see responses to access barriers and a walk-through video of Jellie Park.

Jellie Park has seven accessible carparks, you can find these to the left of the main entrance.

Entry to Jellie Park is a flat entrance and has two sets of automatic doors. 

Poolside

• Wet wheelchairs are stored in the first aid room. Please as a staff member if you would like to use one.
• Pool access is through an entrance gate. Please ask staff to help you if you need assistance.
• There is a mobile hoist with a chair that you can use for all of the pools. This is available through self-transfer or carer assistance. 
• The outdoor pool and teach pool have ramp access.
• The recreation pool, sports pool and toddlers pool have step access. The recreation pool has a handrail on the left side.
• The steam room and sauna are accessible, however assistance may be needed with the doors.

Foyer
You can find the accessible toilet to the left of the main entrance, this has an automatic door with right handrail.

Poolside
You can find two accessible toilets with showers in the change village.

Poolside change village

• Six large changing cubicles are available with a shower and bench seats.
• A large changing room is available with a manual adjustable bed, shower with left handrail and toilet with left handrail. No hoist is available in this changing room.
• A smaller changing room is available. The shower has a left handrail and the toilet has a left handrail.

Please bring your own slings for the hoist, they are not available to hire.

The role of the caregiver varies based on individual needs, however you may need to:

• Assist with communication.
• Assist with personal care.
• Help the person you are caring for move through the centre and exiting the centre in an emergency.
• Assist in the pool or actively monitor from poolside.
• Assist in the gym.

If you have special requirements, please speak to one of our events team for additional assistance.

You are welcome to leave your mobility equipment on poolside as long as it is not blocking a walkway or emergency exit. Lifeguards can help you to find a suitable location if needed and can bring your equipment to you when you are ready to leave the pool.

Guide dogs are welcome to be on poolside.

If you would like to visit Jellie Park when it is quiet, we recommend coming between 9am and 2.30pm on weekdays.

Weekends are usually busy all day however this does change depending on the season.

Jellie Park does not have a hearing loop.

Foyer
There is a baby change table located in the toilet to the left of the main entrance.

Women's changing room
There is a baby change table located in the womens' changing room.

Men's changing room
There is a baby change table located in the mens' changing room.

Change village
There is a baby change table located in the change village near poolside.

Car
There is a carpark in front of the building and on Ilam Road

Bus
You can travel to Jellie Park on bus number 120, 29 and the Orbiter.

• Bus number 120 stops on Clyde Road near Aorangi Road and it is a 630 metre or 7 minute walk from the bus stop to Jellie Park.
• Bus number 29 stops on Memorial Avenue and it is a 530 metre or 7 minute walk from the bus stop to Jellie Park.
• The Orbiter bus stops on Greers Road near Burnside High School and it is a 650 metre or 9 minute walk from the bus stop to Jellie Park

Bike
Jellie Park has 70 bike stands near the main entrance.

• Outdoor pool - temperatures range from 25 to 27 degrees
• Sport pool - temperatures range from 26 to 27.5 degrees
• Recreation pool - temperatures range from 26.5 to 28 degrees
• Teach pool - temperatures range from 30 to 32 degrees
• Toddlers pool - temperatures range from 29 to 31 degrees
• Spa pool - temperatures range from 37 to 39 degrees

Check out our detailed Pioneer Accessibility Guide so you know what to expect throughout our centre. 

• Pioneer Accessibility Guide (desktop)
• Pioneer Accessibility Guide (mobile)

Visit the Hāpai Access Card website to see responses to access barriers and a walk-through video of Pioneer.

There are seven accessible carparks available at Pioneer. Five are located at the front entrance (80 metres) and two are located at the back entrance (30 metres).

Both the front and back entry to Pioneer is via a flat entrance with automatic doors. There is a low internal ramp into the stadium.

Poolside

• Pool access is through an entrance gate. Please ask staff to help you if you need assistance.
• Wet wheelchairs are available outside the change village.
• Please bring your own slings for the hoist, they are not available to hire.
• The leisure pool has a ramp entrance.
• The lane pool has a mobile step access with a rail. Please ask a lifeguard to put the steps in the pool.
• The teach pool has built in step access with a right handrail.
• The spa pool has a hoist and steps. The hoist is available through self-transfer or carer assistance. 
• The steam room and sauna are accessible, however assistance may be needed with the doors.

Gym
Access to the gym is through an entrance gate. Please ask staff to help you if you need assistance.

Group fitness
You can access the group fitness studios on Level One using the lift located next to the back entrance.

Lounge and kitchen
You can access the lounge and kitchen on Level One using the lift located next to the back entrance.

Dance studio
You can access the dance studio on Level One using the lift located next to the back entrance.

Southern Centre
You can access the Southern Centre on Level One using the lift located next to the back entrance.

Poolside
You can find the accessible toilet in the change village and teach pool. The toilet in the change village has a hoist. The toilet in the teach pool also has a large shower area.

Foyer
There are four accessible toilets in the foyer, you can find two larger toilet cubicles in each of the male and female toilets near the back entrance and the stadium entrance. 

Level one
There is an accessible changing room on level one. This has an adjustable bed and toilet, and an automatic opening door.

Poolside
There is one accessible changing room and four large changing cubicles in the poolside change village. The accessible changing room has an adjustable electric bed, hoist, shower and toilet. The large changing cubicles have a shower and bench seat.

Please bring your own slings for the hoist, they are not available to hire.

Level one
There is an accessible changing room on level one. This has an adjustable bed and toilet, and an automatic opening door.

The role of the caregiver varies based on individual needs, however you may need to:

• Assist with communication.
• Assist with personal care.
• Help the person you are caring for move through the centre and exiting the centre in an emergency.
• Assist in the pool or actively monitor from poolside.
• Assist in the gym.

If you have special requirements, please speak to one of our events team for additional assistance.

You are welcome to leave your mobility equipment on poolside as long as it is not blocking a walkway or emergency exit. Lifeguards can help you to find a suitable location if needed and can bring your equipment to you when you are ready to leave the pool.

Guide dogs are welcome to be on poolside.

The Southern Centre is a multi-sensory environment which uses a range of lighting effects. These effects are unlikely to bring on seizures. Please speak to staff if you would like more information.

If you would like to visit Pioneer when it is quiet, we recommend coming before 9am or between 10am and 2.30pm on weekdays.

Weekends are usually busy all day however this does change depending on the season.

Pioneer does not have hearing loop.

Car
Pioneer has carparking located at the front and back entrances.

Bus
You can travel to Pioneer on the Orbiter bus. The bus stop is on Lyttelton Street near Conway Street, and the bus stop is located 130 metres or 2 minutes walk to Pioneer.

Bike
Pioneer has bike stands located at the front and back entrances.

Poolside
There are five baby change tables located near poolside. Three change tables are in the change village, and there is one baby change table located in each of the male and female changing rooms.

Foyer
There are two baby change tables located in the main foyer. One in the mens toilets and one in the female toilets near the back entrance and stadium.

• Leisure pool - temperatures range from 30 to 32 degrees
• Lane pool - temperatures range from 26.5 to 27.5 degrees
• Spa pool - temperatures range from 38 to 40 degrees
• Teach pool - temperatures range from 31 to 33 degrees

Visit the Hāpai Access Card website to see responses to access barriers and a walk-through video of Taiora QEII.

Taiora QEII has ten accessible carparks opposite the main entrance.

Entry to Taiora QEII is a low gradient ramp with an automatic door. We have a lowered desk at the front counter.

Poolside

• Pool access is through an entrance gate. Please ask staff to help you if you need assistance.
• Wet wheelchairs are available beside the pool.
• Please bring your own slings for the hoist, they are not available to hire.
• The lane pool, leisure pool, hydrotherapy pool, teach pool, toddlers pool and spa pool all have ramp access.
• The sauna is accessible, however assistance may be needed with the doors.

Gym and group fitness studios
The gym and group fitness studios are accessible. Access is through an entrance gate and double doors. Please ask staff to help you if you need assistance.

Taiwhatiwhati and Pioke rooms
Taiwhatiwhati meeting room is accessible. Please ask staff to help you if you need assistance with the door.

Poolside
There are five accessible toilets near poolside, four in the change village and one near the toddlers pool.

Two of the accessible toilets in the change village have hoists.

The accessible toilet near the toddlers pool has a left handrail and emergency help button.

Foyer
There is an accessible toilet in the main foyer with a right handrail and emergency help button.

Gym and group fitness hallway
There is an accessible toilet in the gym and group fitness hallway with an emergency help button.

Poolside
There are two accessible changing rooms near poolside in the change village. Each of these changing rooms has an adjustable bed, hoist, shower and toilet. 

Please bring your own slings for the hoist, they are not available to hire.

Gym and group fitness hallway
There is an accessible changing room located in the hallway near the group fitness studios. This has a shower, toilet and bench.

The role of the caregiver varies based on individual needs, however you may need to:

• Assist with communication.
• Assist with personal care.
• Help the person you are caring for move through the centre and exiting the centre in an emergency.
• Assist in the pool or actively monitor from poolside.
• Assist in the gym.

If you have special requirements, please speak to one of our events team for additional assistance.

You are welcome to leave your mobility equipment on poolside as long as it is not blocking a walkway or emergency exit. Lifeguards can help you to find a suitable location if needed and can bring your equipment to you when you are ready to leave the pool.

Guide dogs are welcome to be on poolside.

If you would like to visit Taiora QEII when it is quiet, we recommend coming between 11.30am and 3pm on weekdays.

Weekends are usually busy all day however this does change depending on the season.

Hearing loop is available. Please ask staff if you need assistance.

There are six baby change tables available in the poolside change village.

Car
Taiora EII has carparking located directly outside the main entrance. Access is from Travis Road.

Bus
You can travel to Taiora QEII on the 135, 60 and 80 buses.

• Bus number 135 stops directly outside the main entrance.
• Bus number 60 stops on Travis Road outside the Shirley Boys/Avonhead Girls High Schools, and is a 420 metre or 6 minute walk to Taiora QEII.
• Bus number 80 stops on Bower Avenue near Dick Taylor Drive, and is a 310 metre or 4 minute walk to Taiora QEII.

Bike
Taiora QEII has bike stands to the right of the main entrance.

• Main pool - temperatures range from 26.5 to 27.5 degrees
• Leisure pool - temperatures range from 32 to 34 degrees
• Hydrotherapy pool - temperatures range from 34 to 35 degrees
• Teach pool - temperatures range from 30 to 32 degrees
• Toddlers pool - temperatures range from 32 to 34 degrees
• Spa pool - temperatures range from 38 to 40 degrees
• Wet play area and hydroslide - temperatures range from 28 to 32 degrees

Visit the Hāpai Access Card website to see responses to access barriers and a walk-through video of Te Pou Toetoe Linwood Pool.

Te Pou Toetoe Linwood Pool has four accessible carparks. Three are located directly outside the main entrance, and one is located hear the hoops court.

Entry to Te Pou Toetoe Linwood Pool is a low grade ramp with an automatic door.

Poolside

• Pool access is through an entrance gate. Please ask staff to help you if you need assistance.
• Wet wheelchairs are available beside the pool.
• Please bring your own slings for the hoist, they are not available to hire.
• The lane pool, teach pool, toddlers pool and spa pool have ramp access.
• The manu pool is accessed by a ladder.

Weka room and kitchen
The Weka room and kitchen are accessible.

Bob Todd room
The Bob Todd room is accessible.

Poolside
There are two accessible toilets available in the poolside change village. One has an accessible toilet with a hoist, left handrail for the toilet and an emergency pull cord. The other accessible toilet has a right handrail and an emergency pull cord.

Weka room and foyer
There is an accessible toilet opposite the Weka room, near the main foyer. This has a left handrail.

There are two accessible changing rooms in the poolside change rooms.

One accessible changing room has an adjustable manual bed, hoist, shower with left handrail, a toilet with double handrails and an emergency pull cord.

One accessible changing room has a bench, shower with right handrail, toilet with right handrail and emergency pull cord.

Please bring your own slings for the hoist, they are not available to hire.

The role of the caregiver varies based on individual needs, however you may need to:

• Assist with communication.
• Assist with personal care.
• Help the person you are caring for move through the centre and exiting the centre in an emergency.
• Assist in the pool or actively monitor from poolside.
• Assist in group fitness classes.

If you have special requirements, please speak to one of our events team for additional assistance.

You are welcome to leave your mobility equipment on poolside as long as it is not blocking a walkway or emergency exit. Lifeguards can help you to find a suitable location if needed and can bring your equipment to you when you are ready to leave the pool.

Guide dogs are welcome to be on poolside.

If you would like to visit Te Pou Toetoe Linwood Pool when it is quiet, we recommend you call us for recommendations. You can call us on 03 941 8999 during opening hours.

Hearing loop is available. Please ask staff if you need assistance.

There are eight baby change tables at Te Pou Toetoe Linwood Pool. 

Seven baby change tables are located in the change village cubicles, and one is located outside the Weka room near the foyer.

Car
Te Pou Toetoe Linwood Pool has carparking available directly outside the main entrance.

Bus
You can travel to Te Pou Toetoe Linwood Pool on buses 80, 155 or Orbiter.

• Bus number 80 stops on Aldwins Road near Vetcare, and is a 550 metre or 7 minute walk to Te Pou Toetoe Linwood Pool.
• Bus number 155 stops outside Eastgate Mall on Buckleys Road, and is a 500 metre or 7 minute walk to Te Pou Toetoe Linwood Pool.
• The Orbiter bus stops on Aldwins Road near Vetcare, and is a 550 metre or 7 minute walk to Te Pou Toetoe Linwood Pool.

Bike
Te Pou Toetoe Linwood Pool has 51 bike stands located directly outside the main entrance.

Women's swim sessions run every Wednesday from 3pm until 9.30pm. Find out more.

• Lane pool - 28 degrees
• Manu pool - 28 degrees
• Teach pool - 33 degrees
• Toddlers pool - 33 degrees 
• Spa pool - 39 degrees

Matatiki Hornby Centre has eight accessible carparks. Three are located to the left of the main entrance.

Entry to Matatiki Hornby Centre is flat with an automatic door.

Poolside

• Pool access is through an entrance gate. Please ask staff to help you if you need assistance.
• Please bring your own slings for the hoist, they are not available to hire.
• The main pool, hydrotherapy pool, learn to swim pool, toddlers pool, and spa pool have ramp access

Library

Access to the library is through sliding doors. Please ask help if you need assistance.

Poolside

There are three accessible toilets located in the poolside area:

• In the change village on your way into the pool hall
• Opposite the toddlers pool
• Opposite the hydrotherapy pool (height adjustable toilet)

Library

One accessible toilet is located at the end of the library. This space includes a toilet, rail and sink. 

Foyer

One accessible toilet is located next to the multipurpose room that includes a toilet, rail and sink. 

There are two accessible changing rooms in the poolside change rooms.

One accessible changing room has a fixed height bed, shower, toilet and hoist. 

One accessible changing room has an height adjustable bed, height adjustable toilet, height adjustable sink, shower and hoist. 

Please bring your own slings for the hoists, they are not available to hire.

The role of the caregiver varies based on individual needs, however you may need to:

• Assist with communication.
• Assist with personal care.
• Help the person you are caring for move through the centre and exiting the centre in an emergency.
• Assist in the pool or actively monitor from poolside.
• Assist in group fitness classes.

If you have special requirements, please speak to one of our events team for additional assistance.

You are welcome to leave your mobility equipment on poolside as long as it is not blocking a walkway or emergency exit. Lifeguards can help you to find a suitable location if needed and can bring your equipment to you when you are ready to leave the pool.

Guide dogs are welcome to be on poolside.

If you would like to visit Matatiki Hornby Centre when it is quiet, we recommend you call us for recommendations. You can call us on 03 941 8999 during opening hours.

Hearing loop is available. Please ask staff if you need assistance.

There are ten baby change tables at Matatiki Hornby Centre.

Six baby change tables are located in the change village. You can also find one in the women and men's changing rooms. There is also a change table located in the foyer toilets, as well as in the library. 

Car
Matatiki Hornby Centre has carparking available directly outside the main entrance.

Bus
You can travel to Matatiki Hornby Centre on bus numbers 125, 130, 140 and 5 which all stop nearby to the facility. 

Bike
Matatiki Hornby Centre has bike stands opposite the main entrance, as well as located in the courtyard.

Women's swim sessions run every Thursday from 3pm until 9.30pm. Find out more.

• Lane pool - 28 degrees
• Teach pool - 32 degrees
• Toddlers pool - 32 degrees 
• Spa pool - 38 degrees
• Hydrotherapy pool - 35 degrees